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What is Creative Tech?
Creative Tech is a premier provider of specialized food delivery solutions in the UAE. We specialize in high-performance delivery hard boxes, thermal delivery bags, sustainable food packaging, and professional sealing machinery designed for the modern F&B industry.
Where are you located?
Our main operations are based in the UAE, allowing us to serve the local market with fast lead times and dedicated after-sales support for our machinery and equipment.
Do you only Serve the UAE?
We serve all the emirates and we also export to all the GCC countries and the middle east, we are the regional hub for prodel® bag and prodel® pak
Are your delivery hard boxes compatible with all motorcycle types?
Yes, our hard boxes are designed to be universal. We provide specialized mounting brackets and kits that fit most standard delivery bikes used in the region.
How do your thermal bags maintain food temperature during transit?
Our bags utilize multi-layered insulation technology and industrial-grade moisture-resistant linings. They are engineered to maintain internal temperatures (both hot and cold) for up to 45–60 minutes, ensuring food quality remains intact from kitchen to doorstep.
Do you offer branding on delivery boxes and bags?
Absolutely. We offer high-quality UV printing and vinyl wrapping for hard boxes, as well as silk-screen printing or embroidery for thermal bags to ensure your brand stands out on the road.
What types of sealing machinery do you provide?
We offer a range of solutions, including manual, semi-automatic, and fully automatic tray sealers and cup sealing machines suitable for juices, sauces, and ready-to-eat meals.
Do you provide technical support and maintenance?
Yes. We provide a comprehensive warranty on all machinery. Our local technical team is available for installation, operator training, and routine maintenance to ensure your production line never stops.
Can your machines handle biodegradable or eco-friendly films?
Our modern sealing machines are adjustable and compatible with a wide range of films, including recyclable and compostable options, provided the tray material matches the film type.
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Can I customize the size and design of my restaurant packaging?
Yes, we offer bespoke packaging solutions. Whether you need custom-sized burger boxes, branded paper bags, or unique salad bowls, our design team can help you create a cohesive brand look.
What is the Minimum Order Quantity (MOQ) for custom-printed items?
MOQs vary depending on the product. Generally, custom-printed bags and boxes start at lower volumes, while specialized plastic or molded items may require higher quantities. Please contact our sales team for a specific quote.
How can I request a quote?
You can request a quote directly through our website via the “Contact Us” page, or by emailing our sales department at jy@creativetech.ae.
Do you ship internationally?
While we primarily serve the UAE and GCC countries (Saudi Arabia, Kuwait, Oman, Qatar, and Bahrain), we can arrange international shipping for bulk orders upon request.
What is your typical lead time?
For stock items (plain boxes/bags), delivery usually occurs within 2–3 business days. For customized packaging or large machinery orders, lead times typically range from 10 to 21 business days.